Privacy Statement

We are committed to safeguarding the privacy of our website visitors; this statement sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views;
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services and your full name, postal address, email address and telephone number;
(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including your name and email address;
(d) any other information that you choose to send to us.
(2) Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
Our payment services providers may also send you cookies.
Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. This will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy statement or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) enable your use of the services available on the website;
(c) send to you goods purchased via the website, and supply to you services purchased via the website;
(d) send statements and invoices to you, and collect payments from you;
(e) send you general (non-marketing) commercial communications;
(f) send you email notifications which you have specifically requested;
(g) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications;
(h) deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information such as feedback comments for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
(4) Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy statement.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk; and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy statement, we will not provide your information to third parties.
(5) International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy statement.
If you are in the European Economic Area (EEA), information which you provide may be transferred to countries including the United States, which do not have data protection laws equivalent to those in force in the EEA.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.
You expressly agree to such transfers of personal information.
(6) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
(7) Statement amendments
We may update this privacy statement from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11) Contact
If you have any questions about this privacy statement or our treatment of your personal data, please write to us by email to [email protected]
(12) Data controller
The data controller responsible for our website is Penelope’s Restaurant Limited, a company registered as a Partnership in England and Wales.

Cookie Policy

EU POLICY COMPLIANCE

A cookie is a small piece of data stored by a website within a browser on the website visitors computer. We use cookies to help us to improve our site and to provide us with information about usage of the website. Certain third parties also place cookies on your device when you browse our website.

The web browsers you are currently using will allow you to have some control over the saving of cookies on your computer, tablet or smartphone through your browser settings. For further information about cookies, including how to view which cookies have been saved to your device as well as how manage, delete and block cookies, visit www.allaboutcookies.org/manage-cookies/.

Our website may save cookies on your device as soon as you visit any page unless you have set your browser to refuse cookies. We use a number of suppliers who may also set cookies on or for their websites. Penelope’s Restaurant and Farm Shop does not control the dissemination of these cookies; these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Twitter have their own cookies, which are controlled by them. You should check the third party websites for more information about these (see below).

Cookies we use on our website and the purposes they serve: